Not your average period box!
Dot Boxx is a monthly care package for females of all ages. Boxxes are available with or without period essentials. Choose your ship date, the exact number of pads or tampons needed to get you through the month; PLUS, up to 3 absorbencies…. doesn’t get anymore flexible than that!
We’ll seek out different, practical skincare, beauty and artisan products for you to try each month, so you don’t have to! Basic boxxes include all of the basic essentials needed to get you through your period; plus, a killer snack pack. Our premium adult and teen boxx include up to 4 hand-picked products; plus, up to 5 full-size and snack-sized snacks, YUM!
How It Works:
- Select your ship date
- Select your exact quantity of essentials
- Select up to 3 tampon absorbencies
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How many pads and tampons will I receive?
You have the power to choose the exact quantity of tampons or pads needed to get through the month; plus pain relievers (regular & migraine), hormonal tea, liners, feminine wipes & disposable heat pad. Choose up to 15 pads or tampons or the half & half with up to 10 of each. If you have heavier periods and need your quantities adjusted contact email@example.com after purchase and we’ll help ya out!
What if I don’t have a period or don’t want period essentials?
No biggie! We offer boxx(es) without period essentials so you can still feel like the pampered diva that you are!
What brands do you offer?
We currently offer Organic pads, tampons and liners: Tampax, Tampax Sport, Playtex, Playtex Sport, Kotex, Kotex Fitness, Always, Always Infinity, and Stayfree.
When will my subscription renew?
Your renewal date is 100% your call! Things happen and sticky situations are unavoidable, so if you ever need to skip a month or two…or three, simply log into your account and click “SKIP”, its just that simple!
What is your shipping policy?
You have the option to have your boxx shipped every 1, 2, 3 or 6 months. Your first Basic Boxx ships within 48 hours of your chosen ship date. Because of the hand-picked surprises, our adult and teen Dot Boxx are a little different. Your first Dot Boxx ships within 48 hours of your selected ship date, if not sold out. Dot Boxx guarantee is the 15th of the previous month. Rest assured, you will always receive a shipping confirmation when your boxx is on the way!
Can I cancel my subscription anytime?
Absolutely! Simply log into your account and cancel― no questions asked. If you purchased a discounted pre-paid package and cancel mid-receipt, you will still receive the remaining boxes as there are no partial refunds. We are not responsible for renewals that are not canceled. You must log in your account and personally cancel Your subscription.
Why do you ask for my phone number at checkout?
We ask this for order efficiency purposes only. If we have a question about your boxx, we’ll simply send you a text. You can opt out of this service by not providing your cell phone number at checkout.
What is your return policy?
Due to the nature of products, we do accept returns. If a product arrives spilled or broken, please contact firstname.lastname@example.org and we will do our best to offer a replacement.
What is your refund policy?
We will gladly offer a refund within 24 hours of any purchase/subscription. Again, we do not offer partial refunds on pre-paid packages. Canceling your box will not generate an automatic refund, as its normal for folks to try a boxx before subscribing. If you cancel within the 24 hour window and wish to receive a refund you must submit your request to email@example.com. If the 24 hour window has expired, your first boxx will be your first and your last.
Why is my promo code working?
All promotional codes are up to date. If your code is not working it has expired, is valid for subscriptions only, a one time purchase or vice versa.
What happens if I forget to personalize my boxx?
We will make one attempt to contact you. If your boxx is not personalized before the specified deadline in the email or text you will receive our generic option of:
Adult: 8 Always Ultra-Thin Long Super w/Wings + 4 Tampax Regular + 3 liners
Teen: 8 Always Radiant Teen w/Wings + 2 liners
I have food and/or skin allergies, is there any way to accommodate these?
We do not accommodate food or skin allergies at this time. We try our best to include a mixture (dark chocolate, milk chocolate, gluten free, nut free, and vegan etc) but your boxx may in fact include snacks, skincare, beauty and bath products that include common allergens, such as peanuts, tree nuts, soy, milk, eggs, and wheat. Users concerned about allergies are responsible for reading product labels and must be aware and utilize the recipes, products and contents at their own risk.
I have an ah-mazing product that will work wonders in your box!
Ohhh honey, we love a good collab! Email firstname.lastname@example.org and we’ll get back to ya!
Need to Contact Us? Here’s the when & how…
Monday-Friday 8am- 9pm EST
Saturday 10am-6pm EST
Support is also closed in observance of the following holidays: MLK Jr Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve + Christmas Day, and New Years Eve + New Years Day
Text Support: (770) 824-6254
Instant Messenger: That little blue button in the right corner of your screen
*disposable heat pad is not included in basic boxx(es)
Get in Touch with Dot Boxx:
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