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What is Hygge In a Box?

Hygge in a Box is a seasonal subscription box curated by hygge enthusiasts to inspire moments of hygge into our lives.
Hygge is about slowing down, being mindful and feeling happy from the inside out. With that in mind, once a season, you’ll receive a collection of premium products for the body, mind, soul, and home.

With a focus on supporting Canadian businesses, these hand selected products are mainly made in Canada, Fair Trade, Organic, Natural and/or those made with sustainability in mind.

Hygge in a Box Subscriptions will be delivered in October, January, April & July.

Is the Price in Canadian Dollars?

Yes. Hygge in a Box is priced in Canadian currency.

When is the cut-off date to order the seasonal subscription?

The cut-off date to order Hygge in a Box & Hygge in a Box Subscriptions is the 30th of the month before the next quarterly shipment (September 30th, December 30th, March 30th & June 30th).

Boxes will be sent out during the third week of October, third week of January, third week of April and the third week of July.

What are your shipping costs within Canada?

Shipping is calculated at checkout.

Can I pick up my box?

Yes, but only in Winnipeg, Manitoba.

Please select “PICKUP” as the shipping method when you checkout.

We will then contact you via email to arrange a pick up time.

When will my box be shipped?

The Hygge in a Box & Hygge in a Box Subscriptions will be sent out to members during the third week of October, third week of January, third week of April and the third week of July. With Canada Post the delivery should take anywhere from 3 to 10 days depending on weather and your location.

Note: We are not responsible for any missing/incorrect shipping information. Please double check that the shipping information supplied to us is correct. If a package is returned to us, we will notify you and you will be responsible for the postage fee to reship the returned box or you can accept a refund minus the shipping cost paid.

When will I be billed with the auto-renew function?

The Deluxe subscription is $114.99 per season (plus taxes & shipping). The Essentials Subscription is $74.99 (plus taxes & shipping).

The subscription is set to auto-renew (every 3 months from your order date), so your card will be automatically processed unless you cancel.

Is every box the same?

While each box of the seasonal theme is carefully selected, there may be the occasional variations from box to box, in terms of scents, flavours of tasty treats or colours of some items item, but all boxes will be of the same value.

Can I send a subscription as a gift?

100%. What an amazing way to treat someone deserving of some hygge love!

Be sure to select the SHIP TO A DIFFFERENT ADDRESS checkbox on the Checkout page.

We are happy to include a card that you can personalize; make a note about it in the “Order Notes” field, also on the Checkout page.

Are all products made in Canada?

Most of the products we curate for each box are made in Canada or sold from a Canadian company, but not all.

As an example, from time to time we may curate special hard to find products for our boxes.

For example, fun board games from Sweden, woolen socks from Denmark or wraps from Turkey.

What is your return & refund policy?

We honour full refunds within 24 hours of placing your order/renewal. You must email us immediately within 24 hours of your order at hello@hyggecanada.com and request a refund via email because we process refunds manually. After receiving an email request for the refund, it can take up to 5-10 business days for the full refund to appear back into your card.

If you don’t absolutely adore Hygge in a Box, we don’t want you to feel that you must keep it. To make a return you must notify us within 3 days of receiving your box. The box will need to be returned in its original condition and packaging (must be wrapped in an outer poly bag, or another box. Boxes without protective packaging or has missing contents will not be accepted for returns). Returns are only acceptable for brand new boxes in its original condition with full contents and original/appropriate packaging. We do not offer refunds for products that are opened, used or returned after 14 days.

Returns need to be shipped back to this address within 15 days (return shipping costs are not refunded) to:

Hygge in a Box
230 Waverley Street
Winnipeg, Manitoba
R3M 3L2

Is all of the packaging recyclable?

Yes. All of the packing materials from the boxes to the corrugated wrap to the tissue paper are eco-friendly.

How do I cancel my subscription?

You can cancel your subscription at any time by visiting the My Account page and clicking Subscriptions.

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