Jackie’s Chocolate brings the chocolate store to your door with our popular chocolate subscription and chocolate shop. Inspired by Grandma Jackie’s tried-and-true recipes, Jackie’s Chocolate takes pride in doing things the old-fashioned way, making our chocolates by hand, in small batches. Whether you are a fan of rich chocolate truffles, irresistible cream filled bonbons or gourmet fudge, Jackie has something for everyone.
What You Get: Each Jackie’s Chocolate subscriber will receive a delightful, curated box of assorted truffles, bonbons, nuts and caramels all enrobed in smooth milk chocolate, decadent dark chocolate and creamy white chocolate. We offer three sizes:
- A Little Taste – 1/4 lb about 7-8 chocolates.
- Let’s Indulge – 1/2 lb about 15 chocolates.
- Enough to Share – 1lb about 30 chocolates.
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Do you ship to my country?
Jackie’s Chocolate ships to over 100 countries. We’ve partnered with DHL to offer 72 hour shipping to most countries. Free shipping promotions are not eligible for international orders. Jackie’s Chocolate is not responsible for any taxes, tariffs, VAT, or customs charges that you may incur.
Will my chocolate melt during shipment?
Your chocolate will not melt during the time it leaves our facility and arrives at your door. We carefully package chocolate orders with thermal insulation and deep freeze cold packs. We ship at the beginning of the week (Mondays and Tuesday) to ensure your chocolate spends less than 48-72 hours in transit. However, it is very important to move your chocolate to a cool place immediately upon delivery. If your chocolate sits in a metal mailbox/parcel box or in direct sunlight for several hours, it will likely begin to melt.
Can I return my box for a refund?
We want happy customers. That’s why we offer free returns on all items – no questions asked. Emails us at [email protected] to initiate a return.
If a product arrives damaged due to weather or other issues occurred during shipping, send a photo of the damaged product to [email protected] within 72 hours of receipt and we will send a replacement or issue a store credit.
Can I pause or skip my subscription?
Going on vacation? Need a break? We understand and we make it easy. You can log into your account and pause or skip your subscription at any time. https://jackieschocolate.com/account
How do I cancel my subscription?
We’re so sorry to hear that you want to go, but we understand that everyone can’t stay forever.
You can always pause your subscription or skip your next renewal if you need a break.
Please note: Canceling your subscription does not refund past charges nor does it cancel any prepaid shipments. Canceling makes it so you do not get charged any more in the future and your subscription will not renew
How many chocolates will I receive each month?
Each month you’ll receive a delightful, curated box of assorted truffles, bonbons, nuts and caramels all enrobed in smooth milk chocolate, decadent dark chocolate and creamy white chocolate. We offer three sizes:
A Little Taste – 1/4 lb about 7-8 chocolates.
Let’s Indulge – 1/2 lb about 15 chocolates.
Enough to Share – 1lb about 30 chocolates.