FAQs:

1. Do you take returns or exchanges?

Moms + Babes purchases are final sale and nonrefundable. We do not accept returns or exchanges of boxes or box items. Any returns made to us will not be eligible for a refund.

2. Do I choose a gender for the box?

Nope! Each box is gender neutral so no need to choose between girl and boy.

3. Cancellation policy?

You can cancel at any point within 30 days of billing period for the upcoming box.

4. How does the subscription work?

A curated collection of at least ten full-size, premium products delivered straight to you and your babe 4x per year. Each box is limited edition and contains $150+ in retail value. Boxes are shipped in March, June, September, and December.

5. Can I buy just one box?

Yes, of course! The Moms + Babes box is the perfect gift for a baby shower, new mom. You can buy past seasons boxes in our shop, or you can buy the box for yourself to see if you’d like to subscribe to future.

6. When will my box ship?

If you sign up within the bill window, you’ll receive the next box.

If you’re signed up as a subscriber, you can expect your box within the below windows.

If you are new subscriber or buying a one-time box AFTER the season box has launched, we batch orders bi-monthly. Once item is batched, it will take 3-8 business days to ship. Please keep this in mind if ordering a gift. If the order is time sensitive, we suggest purchasing a gift card. Thanks for your patience!

7. Will I pay for shipping?

Shipping is included within the US and takes 3-8 business days once the order has been batched. Canada shipping is available at a $20 flat rate.8

8. Why isn’t my gift card code working? 

Gift card codes can only be applied to one-time purchases. Make sure you are selecting a single box and not a subscription for your gift card code to be applied properly. If you fall in love with the box you receive, then it’s time to purchase a subscription.

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