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PupBox

Shipping since: 2016
$39 per month
Puppyhood Made Easy. Toys, treats, and training customized for your puppy.
Shipping: FREE US, $5 Canada
Ships to:
Ships from: USA
Ships: Monthly
Currency: USD
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Box Details:

PupBox is a monthly development box for new puppy parents. All PupBox subscribers will receive a monthly box that includes both training and development information as well as premium products that are tailored to your puppy’s age. Each months box will help walk you through the many joys and challenges of puppyhood.

Additonal Info:

What You Get: Each box will include 5-7 premium products. All boxes will include 1 bag of Made in USA training treats and 4-6 additional products that are selected based on the age and physical characteristics of your puppy. If your pup is working on house training we will include pee spray, if your pup is going through teething then we will provide some extra chew toys. The products will rotate each month so your pup will never get bored! We pride ourselves on the quality of each product as well as the personalized nature of each box. We will only send you products that we know your pup will love.

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FAQs:

WHAT YOU GET

Each box will include 5-7 premium products. All boxes will include 1 bag of Made in USA training treats and 4-6 additional products that are selected based on the age and physical characteristics of your puppy. If your pup is working on house training we will include pee spray, if your pup is going through teething then we will provide some extra chew toys. The products will rotate each month so your pup will never get bored! We pride ourselves on the quality of each product as well as the personalized nature of each box. We will only send you products that we know your pup will love.

CAN I CANCEL

Visit your account page to cancel your subscription. If you cancel your subscription before your subscription term is complete then you will still receive all of the remaining boxes in your selected plan, but you will not be automatically renewed at the end of your subscription term. If you have any questions about canceling your subscription, or are having problems doing so, just email us at [email protected] and we will take care of it for you.

WHEN WILL I RECEIVE MY BOX

Your PupBox will ship out within one week of your payment processing.Shipping times vary, but you can expect your box to arrive between 5-10 business days after you receive a tracking notification.

A tracking email will be sent to you within 24hrs of your PupBox shipping. Please allow up to two business days for tracking updates to begin populating on the shipping providers website. If you are having trouble tracking your box, please don’t hesitate to contact us for assistance ([email protected]).

HOW CAN I CHANGE MY INFO

Visit your Account Page, and select ‘Add New Address’. Please make sure the correct address is selected as the default. Address updates will take affect on your next billing cycle. If your card has already been charged for the month, and you need to update your address before your box hits the road, then please email us directly to make the change ([email protected])

DO YOU OFFER REFUNDS

We do not offer full or partial refunds for our subscription service, and we do not accept returned items. We do understand that there are extenuating circumstances and will do our best to provide a solution to problems on a case by case basis. Please inquire with us directly with any questions or concerns: [email protected]

CAN I SKIP A MONTH

We are happy to accommodate special requests such as skipping a month of deliveries. We do however encourage you to stay on a monthly shipping cycle. Each month of PupBox is carefully planned based on your pup’s age and physical characteristics. The boxes grow on each other and we would hate to have you miss out on a months training content and products. We understand however that sometimes a shipping cycle of every other month is ideal, and we are happy to make that switch for you. Please email us to make the change at [email protected] We will take care of it for you, and you will receive a confirmation email confirming the change within a few days.

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