White Willow Box Shipping since: October 2015
Canada's leading upscale bi-monthly lifestyle subscription box for women with a stylish flare! Shipped across Canada and US.
We love style, fashion and decor! What better way than to combine them together! With infinite product combinations on the market and busy lives of us women these days, choosing the best items for your needs can be difficult. That is why we created White Willow Box. Shab Ansari, our very own Founder, along with her team of experts handpick their favorite items to create the ultimate assortment of products in each box, for you to try.
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February, April, June, August, October, December
Renewal & Cancellation
1. You can cancel your subscription immediately by logging into your account and selecting the “Cancel Immediately” button under the Subscription section. This will cancel your current subscription and you will no longer get your White Willow Box. Make sure you do this prior to the 24th of the month as that is the cut off date. If you cancel after this date, you will still receive one last box from us and will be charged for that month. Please note you will also receive a refund for the month(s) you did not use your subscription.
2. You can stop your auto renewal status for your subscription by logging into your account and selecting the “Cancel at end of plan” under the Subscription section. By choosing this option, you will continue to receive the remainder of your boxes as per your original Subscription plan. The cancelation will happen once you receive your final box. You will always have the option to re-subscribe at anytime.
Returns on Damaged Product
The contents of each Box are curated by the trendsetters at White Willow. We do not accept returns, refunds or exchanges unless the item you received is proven to be defective, which must be proven with photos. If you receive a defective item, please contact us at firstname.lastname@example.org with details of the product and the defect, photos, and any other necessary information and we will make best efforts to determine a workable solution.
In the case that your White Willow Box does not arrive, White Willow must be notified in writing within 4 weeks of shipping. All shipments are made on the first Tuesday of every month. If White Willow is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement.
We have negotiated some of the lowest international shipping prices, even then, shipping from Canada is relatively high and fluctuate dramatically throughout Canada and the US. We like being transparent with you, and that includes separating the shipping cost so that you know exactly what you are paying for.
Depending on the final destination, shipping in Canada can range from $9 to $28 for each box and shipping to the US can range from $24 to $29 for each box. We do not think it’s fair to make most of you pay such a high fluctuating fee for shipping, which is why we charge all our subscribers one country based flat fee regardless of where in that country you reside, and pay the difference ourselves.
United States: $19.50CAN
We do ship to PO Boxes but currently do not offer any express shipping methods.
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